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Software Top 10 By Alphabet Popular Software | Jet Service Desk 1.60 free download
Jet Service Desk details | | Added by: Da COBRA Software LLC | Added / Updated: 10.29.09 / - | | License: ShareWare | Language: Other | | Requirements: MS-DOS, Win 9x, Win NT, Win ME, Win CE, Win 2000, Win 2003 Server, Win XP, Win 2008 Server, Win Vista |  Software » Business & Finance » Other » Jet Service Desk |
Jet Service Desk publisher's review |  Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to install additional platforms and libraries.
Additional modules and features:
-Events notifying system
-Reporting system based on Fast Report 4
-Administrator module
-Jet Service Desk Mail Gate
-Events notifying system
Main module includes integrated notifying system which informs the users about the following events:
-new request registration without responsible
-new request registration for current user
-adding comments and files to the request of current user by clients
-approach of start/reaction time of the request
-request due date expiration
Notifying is performed through the display of messages in Tray-menu. By left mouse button click on message the system opens a current request.
Reporting system
The reporting system is based on Fast Report 4 report builder. Jet Service Desk application transfer the report executing parameters to Fast Report. Fast Report executes the SQL-query included to the report, with parameters from application, and prepares the report. Consequently, the users of system may easily execute, create and modify the report forms. |
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Jet Service Desk rating & stats | | Viewed (today/week/total): | 0/1/1482 | | Downloaded (today/week/total): | 0/0/132 | | Rating position (by hits): | 988 | | Rating position (by downloads): | 326 | | Rating (points): | 9 | | Rating: | - | [Jet Service Desk download Now]
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